· All Australian orders have a $9AUD shipping fee
· Australian orders are delivered in approximately 3 – 5 business days
· All Australian deliveries (excluding those to PO boxes) are shippied via SENDLE
· PO box deliveries are made by Australia Post
· All international orders have a $19AUD shipping fee
· International orders are delivered in approximately 7 – 15 business days
· Robb & Lulu take no responsibility for any customs duties, foreign taxes, or other fees that may be imposed during international shipping
TRACKING YOUR ORDER
· Once your order has been finalised, you will be sent a confirmation email
· When your order is packed, and dispatched, you will receive a second email with tracking information and a ‘tracking number’, which will allow you to track the status of delivery
RETURNS AND EXCHANGES
At Robb & Lulu we want you to be entirely satisfied with your purchase. That is why we offer exchanges for changes of mind within 14 days of purchase date, and refunds for faulty swimwear.
Please note, sale swimwear cannot be exchanged or returned.
If you would like to exchange an item, please post it to
Robb & Lulu Swimwear
Level 1, Suite B
290 Burwood Rd
Hawthorn, Victoria, 3122
If you have questions about your online order, shipping, returns or exchanges, please email us at firstname.lastname@example.org or call on 03 9819 8568.